Welcome to NaturalAqua Customer Service

Riva Systemtechnik GmbH

We are the official distributor of Riva Systemtechnik GmbH for Switzerland and Liechtenstein. You can reach Riva support by phone at +49 7424 9014018, Monday through Friday from 9 AM to 5 PM.

Technical Questions

On our support website and in our FAQ, you will quickly find answers, manuals, and detailed technical articles on installation and maintenance. Our chatbot Lara can also provide excellent advice on all topics related to Riva drinking water filters.

Personal Consultation

If you would like a phone consultation, you can arrange a callback directly in the chat. You are also welcome to call us; we are available Monday through Friday from 9 AM to 12 PM. The phone number for NaturalAqua is 061 511 92 12.

Questions About Your Order

If you want to modify, track, or return your order, or if you would like to update your account information, simply visit the My Account page or contact us by email at support@NaturalAqua.ch